Refund and Delivery Policy
We are sure that you will be delighted by your Hentley Farm wines purchases. However, if at any time you are not satisfied with the quality of the goods you have purchased, please call the Hentley Farm on +61 8 8333 0241 and we will be happy to assess your request for a credit, refund or exchange of product or the purchase price.
Christmas Deliveries
As the festive season approaches, it's the perfect time to start thinking about the wines that will complement your Christmas celebrations. To ensure your selections arrive in time, we kindly remind you of the following key dates for placing Christmas orders.
Whenever possible, we recommend placing your orders early to avoid potential delays.
For those looking to push the envelope, Australia Post has confirmed that pre-Christmas deliveries should be achievable if ordered by the dates outlined below.
NT – Wednesday 11th December
WA – Monday 16th December
QLD/TAS – Tuesday 17th December
NSW/ACT/VIC/SA – Wednesday 18th December
The Hentley Farm warehouse will be closed from close of business Friday, December 20 until Monday, January 6. Orders placed between Thursday, December 19, and Sunday, January 5, will begin to be processed on Monday, January 6.
We appreciate your understanding and wish you a wonderful holiday season!
